CAPABILITIES

Qualitative

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Understand your customer’s experiences and behaviors

Qualitative

Fundamental to success is understanding what informs opinion and motivates action.

Leading with unconditional positive regard and asking insightful follow up questions, our methods reveal what consumers think, believe, and perceive about your product, services, content or brand.

This voice of consumer content is analyzed and distilled into audio and video infused reports that illuminate the consumer insights needed to ground and inform business decisions.

Actionable Insights

Strategic Recommendations

Multimedia Reports

Group of people

Methods

Focus Groups

In-Depth Interviews

Online Discussion Boards

Video Focus Groups

Intercept Interviews

Ethnography

Executive Interviews

Shop-Alongs

Group Meeting
Zoom Call
Group meeting
One on One

Experience with diverse populations

Consumer: Adults, Kids, Tweens, Teens, Seniors, Gen Z, Millennials, Multicultural

Specialty: Executives, Stakeholders, Veterans, Rural, Conservative, Liberal

NPS: Promotors, Passives, Detractors

Entertainment: Viewers, Listeners, New Audiences

Membership: Members, Prospects, New Members, Lapsed